{"id":3,"date":"2021-07-27T10:32:44","date_gmt":"2021-07-27T10:32:44","guid":{"rendered":"https:\/\/verypaych.wpenginepowered.com\/?page_id=3"},"modified":"2025-12-09T02:56:18","modified_gmt":"2025-12-09T02:56:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/verypay.africa\/fr\/privacy-policy\/","title":{"rendered":"Politique de Confidentialit\u00e9"},"content":{"rendered":"
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Politique de Confidentialit\u00e9<\/h2>\n

(Last updated on November 19, 2025)<\/em><\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t

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VeryPay, part of VERYPAY (SWITZERLAND) SA<\/strong> (collectively referred to as\u00a0\u201cTr\u00e8s Payer<\/strong>\u00bb, \u00abnous<\/strong>\u00bb, \u00abnotre<\/strong>\u00bb, \u00abnous<\/strong>\u201d), app based companion solutions for e-wallets (the\u00a0\u201cApps\u201d) which allow Customers and Merchants to manage e-payments in a secure and more economical way.<\/p>\n

VERYPAY (SWITZERLAND) SA is a limited liability corporation, incorporated under Swiss laws, with its office at Rue de la Gare 11, 1260 Nyon, Switzerland.\u00a0This Privacy Policy outlines our practices with respect to your personal data, which we collect as a result of your use of our Apps or the use of our website www.verypay.ch (collectively, the\u00a0\u201cPrestations de service<\/strong>\u201d)<\/p>\n

VeryPay operates globally through separate legal entities in multiple jurisdictions including Uganda, Senegal, and Zambia, each with their own privacy policies tailored to local laws and requirements.\u00a0 This Privacy Policy applies specifically to the Services provided by VERYPAY (SWITZERLAND) SA through our Swiss operations and the www.verypay.ch website.\u00a0 For privacy information related to VeryPay services in other countries, please refer to the respective country-specific privacy policies available on the relevant local websites.<\/p>\n

Nous reconnaissons qu'un \u00e9l\u00e9ment essentiel de la confidentialit\u00e9 des donn\u00e9es est votre droit d'\u00eatre inform\u00e9 de la mani\u00e8re dont nous collectons et utilisons vos donn\u00e9es; par cons\u00e9quent, nous vous encourageons \u00e0 lire attentivement cette Politique de Confidentialit\u00e9.<\/p>\n

VeryPay ne collecte pas d\u00e9lib\u00e9r\u00e9ment des informations personnelles de personnes de moins de dix-huit (18) ans.<\/p>\n

En utilisant les Services, vous acceptez les termes de cette Politique de Confidentialit\u00e9 telles qu'ils peuvent \u00eatre modifi\u00e9s par nous de temps \u00e0 autre et vous certifiez que vous avez dix-huit ans ou plus.<\/p>\n

1. QUEL TYPE D\u2019INFORMATIONS PERSONNELS COLLECTONS-NOUS:<\/strong><\/p>\n

a. Les Informations Que Vous Partagez Directement Avec Nous:<\/strong> Lorsque vous utilisez nos Services, vous pouvez nous fournir directement des informations personnelles (par exemple, les d\u00e9tails que vous enregistrez aupr\u00e8s de nous lors de la cr\u00e9ation de votre compte), et nous stockerons ces informations personnelles sur nos syst\u00e8mes et les traiterons aux fins d\u00e9crites dans cette Politique de Confidentialit\u00e9. Selon le Service, les informations personnelles que nous collectons seront pertinentes pour fournir ce Service et incluront tout ou partie des \u00e9l\u00e9ments suivants :<\/p>\n

\u00b7 Name
\n\u00b7 Email
\n\u00b7 Your company name
\n\u00b7 Username
\n\u00b7 Password
\n\u00b7 Avatar image
\n\u00b7 Card Number and Pin
\n\u00b7 Card Limits
\n\u00b7 Transaction ID and other financial information that we may need in order to provide our Services
\n\u00b7 \u201cIdentifiers\u201d \u2013 information which we treat as your personal information as it relates to you and your use of our Services but is not directly provided by you from your device (e.g. geolocation data & IP address, device manufacturer and model, iOS version)
\n\u00b7 Personal information you provide when you ask for help from our customer support team, including the content of that communication with our team
\n\u00b7 Language selection
\n\u00b7 History of purchases including specific items, quantities and price \u2013 with participating merchants
\n\u00b7 Geolocation
\n\u00b7 Biometric data: Our applications offer the option to access the service using biometric authentication, such as fingerprint or facial recognition, for increased security and convenience. This implementation uses your device’s native biometric APIs, which only provide our application with a success\/failure authentication result without sharing the actual biometric data. Your biometric data is stored only on your device and is never transmitted, accessed, or stored on our servers. We do not collect, process, or retain any of your biometric information at any time.<\/p>\n

Si vous choisissez de ne pas utiliser l\u2019authentification biom\u00e9trique, l\u2019authentification traditionnelle par nom d\u2019utilisateur\/mot de passe reste disponible.<\/p>\n

L'utilisation de l'authentification biom\u00e9trique est enti\u00e8rement facultative et peut \u00eatre g\u00e9r\u00e9e via les param\u00e8tres de votre appareil.<\/p>\n

b. Informations Partag\u00e9es Sur les Autres:<\/strong>\u00a0Nous pouvons vous donner la possibilit\u00e9 d'inviter des personnes que vous connaissez \u00e0 utiliser nos Services. Vous \u00eates responsable de vous assurer que votre partage de ces informations personnelles avec nous est conforme aux lois applicables. Dans certains pays, cela peut n\u00e9cessiter que vous obteniez l'autorisation des personnes que vous invitez avant de partager leurs informations. Nous pouvons \u00e9galement obtenir des informations personnelles vous concernant aupr\u00e8s d'autres utilisateurs de l'Application. Nous traitons ces informations personnelles pour vous aider et aider vos contacts \u00e0 connecter via nos Services. Si vous souhaitez supprimer des informations personnelles stock\u00e9es par nous, suivez les instructions de la section CONTACTEZ-NOUS ci-dessous.<\/p>\n

c. Informations Que Vous G\u00e9n\u00e9rez En Utilisant Nos Services:<\/strong>\u00a0Activit\u00e9 et historique des transactions sur les Services. Lorsque vous utilisez nos Services, nous collectons des informations personnelles sur la mani\u00e8re dont vous utilisez et interagissez avec nos Services, tels que les achats que vous effectuez, l'argent que vous envoyez. Nous cr\u00e9erons \u00e9galement une ID de l\u2019Application pour identifier votre compte.<\/p>\n

d. Vos Informations Que Nous Recevons \u00c0 Partir De Plateformes Tierces Connect\u00e9es:<\/strong>\u00a0Les informations que nous pouvons recevoir des plateformes de portefeuille \u00e9lectronique tierces pour vous fournir les Services comprennent\u00a0:<\/p>\n

\u00b7 First name
\n\u00b7 Last name
\n\u00b7 Address (city, zipcode, state, country)
\n\u00b7 Email address
\n\u00b7 Phone number
\n\u00b7 E-wallet ID
\n\u00b7 E-wallet balances
\n\u00b7 Voice balances
\n\u00b7 Currency used
\n\u00b7 History of purchases including specific items, quantities and price \u2013 with participating merchants
\n\u00b7 Geolocation<\/p>\n

Si vous acc\u00e9dez \u00e0 nos Services \u00e0 partir d'une plateforme tierce ou vous vous connectez \u00e0 nos Services avec un compte tiers, vous devez \u00e9galement lire les conditions d'utilisation et la politique de confidentialit\u00e9 de cette plateforme tierce.<\/p>\n

2. POURQUOI NOUS TRAITONS VOS INFORMATIONS ET NOS BASES JURIDIQUES\u00a0:<\/strong><\/p>\n

La principale raison pour laquelle nous traitons vos informations personnelles est de vous fournir les Services et d'am\u00e9liorer votre exp\u00e9rience, mais il existe \u00e9galement d'autres raisons. Nous traitons vos informations aux finalit\u00e9s ci-dessous :<\/p>\n

\u00b7 Set up your account and to provide our Services (e.g. process your transaction requests)
\n\u00b7 Identify and authenticate your access to certain features of the Services;
\n\u00b7 Improve, optimize and personalize our Services and our users\u2019 experiences;
\n\u00b7 Help you to connect with other people you know and other third-party platforms you use;
\n\u00b7 Communicate with you about the Services you are using or we think you will like,
\nincluding new Services;
\n\u00b7 Customer service, including technical support;
\n\u00b7 Protect the safety and well-being of customers;
\n\u00b7 Maintain our business operations, including any business transition,
\nlike a merger, acquisition by another company, or sale of all or part of our assets;
\n\u00b7 For security purposes and to prevent fraud or potentially illegal activities;
\n\u00b7 Cooperate with public authorities and law enforcement where lawfully
\npermitted or required;
\n\u00b7 Protect VeryPay\u2019s rights, including compliance with applicable legal obligations, resolving any disputes we may have, and to administer our agreements with third parties.<\/p>\n

Nos fondements juridiques pour la collecte et l'utilisation des informations d\u00e9crites ci-dessus d\u00e9pendent de la nature des informations, du contexte dans lequel nous les collectons et des lois applicables en mati\u00e8re de confidentialit\u00e9. Ces motifs sont les suivants:<\/p>\n

\u00b7 Establish and perform our agreement with you to provide you the Services
\n\u00b7 For our or our partners\u2019 legitimate interests
\n\u00b7 Consent (where applicable)
\n\u00b7 Compliance with a legal obligation
\n\u00b7 Protect your vital interests or those of another person<\/p>\n

Si vous avez des questions, avez besoin de plus d'informations ou souhaitez retirer votre consentement, veuillez consulter la section CONTACTEZ-NOUS ci-dessous.<\/p>\n

3. COMMENT NOUS PARTAGEONS LES INFORMATIONS<\/strong><\/p>\n

Nous partageons vos informations avec les soci\u00e9t\u00e9s de notre groupe, les personnes que vous connaissez, d'autres utilisateurs de l'Application et certains autres tiers lorsque vous utilisez nos Services. Nous pouvons partager vos informations personnelles de nos Services avec d'autres de la mani\u00e8re d\u00e9crite ci-dessous.<\/p>\n

a. Personnes Que Vous Connaissez Et Autres Utilisateurs De l'Application:<\/strong>\u00a0Nos Services vous aident \u00e0 effectuer des transactions avec les utilisateurs. D'autres utilisateurs peuvent vous envoyer des demandes de transaction via nos Services.<\/p>\n

b. Entreprises de Notre Groupe:\u00a0<\/strong>Nous partagerons vos informations avec d'autres soci\u00e9t\u00e9s du groupe VeryPay. Nous pouvons partager vos informations personnelles au sein des soci\u00e9t\u00e9s du groupe VeryPay pour permettre au groupe VeryPay de r\u00e9aliser les finalit\u00e9s \u00e9nonc\u00e9es dans la pr\u00e9sente Politique de Confidentialit\u00e9.<\/p>\n

c. S\u00fbret\u00e9, S\u00e9curit\u00e9 Et Conformit\u00e9 De La Loi:\u00a0<\/strong>Nous partagerons vos informations si n\u00e9cessaire pour la s\u00fbret\u00e9, la s\u00e9curit\u00e9 ou la conformit\u00e9 des obligations l\u00e9gales. Vos informations et le contenu de toutes vos communications en ligne, transactions lors de l'utilisation de nos Services et entre vous et VeryPay peuvent \u00eatre consult\u00e9s et surveill\u00e9s selon les besoins pour fournir notre Service et peuvent \u00eatre divulgu\u00e9s :<\/p>\n

\u00b7 To satisfy any applicable legal obligations;
\n\u00b7 When we have a good faith belief that we have to disclose personal information in response to lawful requests by public authorities, including for national security, law enforcement, or legal process purposes (for example, a court order, search warrant, or subpoena);
\n\u00b7 When we believe in our sole discretion that our Services are being used in committing a crime, including to report such criminal activity or to share information with other companies and organizations for the purposes of fraud protection, credit risk reduction, and other security precautions;
\n\u00b7 When we have a good faith belief that there is an emergency that poses a threat to the health and\/or safety of you, another person, or the public generally; and\/or
\n\u00b7 To protect the rights or property of VeryPay or applicable third parties.<\/p>\n

d. Fournisseurs De Services Tiers:<\/strong>\u00a0Nous partagerons vos informations avec les prestataires de services tiers et les partenaires commerciaux avec lesquels nous travaillons pour vous proposer nos services et qui nous soutiennent dans nos activit\u00e9s. Nous partagerons vos informations avec des tiers qui nous aident \u00e0 fournir et \u00e0 optimiser nos services ou \u00e0 ex\u00e9cuter des services en notre nom, comme le traitement des paiements, l'analyse, les services d'h\u00e9bergement et le service client.<\/p>\n

e. Vente ou Fusion:<\/strong> Nous pouvons partager vos informations avec un tiers dans le cadre d'une transition commerciale, comme une fusion ou une acquisition. Lorsque nous envisageons une transition commerciale, comme une fusion, une acquisition par une autre soci\u00e9t\u00e9 ou la vente de tout ou partie de nos actifs, nous pouvons divulguer ou transf\u00e9rer vos informations, y compris des informations personnelles, \u00e0 l'acheteur.<\/p>\n

4. VOS DROITS:<\/strong><\/p>\n

Selon les lois sur la confidentialit\u00e9 qui s'appliquent \u00e0 vous, vous et\/ou votre repr\u00e9sentant l\u00e9gal avez certains droits l\u00e9gaux en rapport avec vos informations personnelles. Vos droits en mati\u00e8re de confidentialit\u00e9 sont expliqu\u00e9s ci-dessous.<\/p>\n

Sous r\u00e9serve de certaines d\u00e9rogations, vous avez le droit de :<\/p>\n

\u00b7 Request a copy of your personal information (known as \u2018accessing your data\u2019).
\n\u00b7 Delete your information. When you ask us to delete your personal information please remember that there may be lawful limitations on this right. For example, we will keep certain payment records or customer service records where we need to, including for legal or accounting purposes. We\u2019ll also keep information in order to exercise, protect, defend, or establish our rights or the rights of third parties.
\n\u00b7 Correct or update your personal information where it is inaccurate. To review and update personal information associated with your account profile, visit the \u2018Account details\u2019 page in our Apps.
\n\u00b7 Withdraw your consent by CONTACTING US. Withdrawing your consent will not affect the processing already undertaken before your withdrawal. Also, it will not affect processing of your personal information under other lawful grounds.
\n\u00b7 Ask us to restrict processing of your personal information or request portability of your personal information. \u00b7 Complain to a data protection authority. A list of privacy authorities is available here.
\n\u00b7 Manage personal information we receive from third parties\u2019 applications\/platforms and from your mobile device: To manage the information we receive from third-party applications or platforms and from your mobile device, use the tools and settings provided by those third-party applications and devices.<\/p>\n

5. COMMENT NOUS CONSERVONS ET PROT\u00c9GEONS VOS INFORMATIONS PERSONNELLES :<\/strong><\/p>\n

Nous travaillons dur pour prot\u00e9ger vos informations, mais vous avez \u00e9galement un r\u00f4le \u00e0 jouer. Nous mettons en \u0153uvre des mesures de s\u00e9curit\u00e9 raisonnables et appropri\u00e9es pour prot\u00e9ger la s\u00e9curit\u00e9 de vos informations et garantir que vos donn\u00e9es sont trait\u00e9es en toute s\u00e9curit\u00e9 et conform\u00e9ment \u00e0 la pr\u00e9sente Politique de Confidentialit\u00e9. Ces mesures varient en fonction de la sensibilit\u00e9 de vos informations. Il est important que vous prot\u00e9giez et mainteniez la s\u00e9curit\u00e9 de votre compte VeryPay et que vous nous informiez imm\u00e9diatement de toute utilisation non autoris\u00e9e de votre compte.<\/p>\n

Toutes les connexions \u00e0 la base de donn\u00e9es VeryPay via l'utilisation des Services sont s\u00e9curis\u00e9es avec la technologie HTTPS (TLS 1.2). La connexion r\u00e9seau de la base de donn\u00e9es est prot\u00e9g\u00e9e par des r\u00e8gles de pare-feu strictes. Seuls les comptes v\u00e9rifi\u00e9s peuvent se connecter \u00e0 la base de donn\u00e9es VeryPay via VPN par Secure Shell (SSH). Seule l'authentification par cl\u00e9 est autoris\u00e9e pour acc\u00e9der aux comptes des utilisateurs. La cl\u00e9 priv\u00e9e de chaque utilisateur doit \u00eatre prot\u00e9g\u00e9e par un mot de passe. Si l'authentification par cl\u00e9 a r\u00e9ussi et que le compte est autoris\u00e9 \u00e0 se connecter sur ce syst\u00e8me particulier, l'utilisateur se voit accorder l'acc\u00e8s au syst\u00e8me.<\/p>\n

Bien que nous prenions des pr\u00e9cautions contre d'\u00e9ventuelles failles de s\u00e9curit\u00e9 de nos Services et de nos bases de donn\u00e9es et dossiers clients, aucun site Web ou transmission Internet n'est compl\u00e8tement s\u00e9curis\u00e9. Nous ne pouvons pas garantir qu'un acc\u00e8s non autoris\u00e9, un piratage, une perte de donn\u00e9es ou d'autres violations ne se produiront jamais, et nous ne pouvons pas garantir la s\u00e9curit\u00e9 de vos informations pendant leur transmission \u00e0 nos Services. Toute transmission est \u00e0 vos risques et p\u00e9rils.<\/p>\n

6. OP\u00c9RATIONS ET TRANSFERTS INTERNATIONAUX:<\/strong><\/p>\n

VeryPay operates through separate legal entities in Uganda, Senegal, Zambia, and Switzerland, each governed by their respective local privacy laws and policies. When you use our Services, your personal information may be processed in Switzerland and other countries where VeryPay operates.<\/p>\n

As part of our international operations, we may transfer personal information to our group companies, business partners and service providers located internationally for our legitimate business purpose. We store personal information about you on servers located in the Switzerland. Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws applicable to the places where your information is processed may be different from the privacy laws applicable to the place where you are resident. When we transfer your personal information internationally we treat your personal information securely.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Privacy Policy (Last updated on November 19, 2025) VeryPay, part of VERYPAY (SWITZERLAND) SA (collectively...","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish"],"acf":[],"yoast_head":"\nVeryPay Mobile Money Technology Solutions - Privacy Policy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/verypay.africa\/fr\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VeryPay Mobile Money Technology Solutions - 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